Frequently asked questions

What is Base Commerce?

Base Commerce is a next generation API driven payments platform that enables any company to accept payments easily. Our technology transcends traditional payments platforms by providing businesses with features and functions that help keep fraud minimal and margins high. Additionally, we provide deep customization to pricing models, which gives developers completely new revenue pathways, and merchants full transparency.

Who uses Base Commerce?

All kinds of organizations use Base Commerce to accept payments in websites, mobile websites, and apps. From startups to large enterprises, we power payments on a large scale, daily. Whether you are selling physical or digital goods, one-time or recurring sales, our platform is for you.

What kinds of cards can I accept with Base Commerce?

Base Commerce accepts most credit and debit cards, including Visa, MasterCard, American Express, Discover, JCB and Diner’s Club.

Does Base Commerce Support ACH?

Base Commerce supports ACH, including early warning detection, fraud screening, and check guarantee.

Does Base Commerce support subscription billing?

Yes. Base Commerce has robust subscription billing. You can fully customize plans, terms, and pricing. Real time events such as cancellations or renewals can be sent in real time to your software platform.

How long does it take to get setup with Base Commerce?

Signup is instant. We have provided all the integration information you will need in our online portal including SDKs, docs, and tools. It usually takes a couple of days to fully complete setup - we work with every vendor to ensure success and customize a pricing model.

How soon will I get paid after transactions are processed?

In general, transactions that are submitted by 5:30 PM EST typically will fund in two business days.

Who owns my data?

Your data belongs to you. We know you will love the service you get from Base Commerce, but if you ever need to leave, you can easily take all of your customer data with you.

How do you help with certification and compliance?

Because Base Commerce is PCI level 1 certified and all sensitive data is processed and stored on our servers, we have done most of the work for you. However, per card brand rules, all businesses that accept credit cards must be fully PCI-DSS compliant. Base Commerce helps merchants and developers complete the final steps for compliance:

1. Merchants - Complete our QSA security compliance form.

2. Developers - We will work to understand your business model and compliance requirements, then walk you through any additional steps needed.

Does Base Commerce help with fraud protection?

Yes. Base Commerce includes sophisticated fraud protection tools that scrub and validate customer information for every transaction. Additionally, we support features such as SMS confirmation for payments, and 3rd party standards like Verified by Visa and Mastercard Secure Code.

How long does it take to integrate with Base Commerce?

An average integration is under an hour. Our tools, SDKs, and API are easily accessible, and simple to implement and well documented.

What languages do you support?

We provide libraries for most major programming languages and platforms.

How much does it cost to use Base Commerce?

We work with every merchant and developer to understand the structure of the application using our platform. This allows us to construct a custom pricing model which works much better than most vanilla offerings on the market.

For Developers we provide:
Bundled Rate : One flat % rate for all payments, similar to square

Multi-Tier : Attractive qualified rates with exception surcharges

Interchange+ : Interchange rate + developer defined basis points
For Merchants we provide:
Interchange+ pricing with authorization fees as low at 6.9 cents

No monthly fees

No surcharges

No cancellation fees

No long-term contracts